• Reported directly to the executive team, managed a diverse project team of 4 in developing the research direction and objectives • Motivated team members from 4 different academic backgrounds (ranging from science to risk management), promptly delegated tasks based on interest, coupled with personal strengths and abilities • Investigated company’s policies and financial status, interviewed employees from across levels, directed secondary research and benchmarked with 3 prominent competitors • Analysed the industry landscape locally and globally, identified internal and external issues/ opportunities predominantly at the 2 primary regions the company presences • Improvements in internal processes and business strategies through developing a 5-year development plan with reference to industry best practices and empirical research in relevant fields

• Inquired, interviewed, and conducted research on 12 sport related stakeholders related to UNSW, such as UNSW Sports, YMCA, Uni Sport Nationals, Nuri Gili • Identified and interpreted the 3 major characteristics and barriers for sports engagement at UNSW, especially for ethnic minorities and female • Streamlined sports activities delivered on campus and frameworks for facilitating better coordination between sports entities across UNSW via the team’s development proposal