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* Developed Microsoft Access software “Hong Kong Scheduling tool” and “Auto tank-age system tool” to achieved reduction of scheduling process time by 35%, and the ETA Performance improved from 86% to 97%. * Reduced 20% of administration time by consolidated and reviewed the master data for all road main fuel bulk customers and hauler vehicles, implemented and rolled out the Hauler Billing System for payment to hauler at shipment level. * Support the hauler migration in 2002 which reduced from 3 road transport haulers to the single hauler.

* Consolidated and analyzed the figures on both Road Transport, and forecasted the budget of the transport operation, hence implement and support cost saving projects with different Class of Business. * Provided transport tariffs to Class of Business for customer tendering purpose such as the Government sites and bus companies. * Maintain the master data and support the end-user in several systems such as HK Scheduling Tool, HBS and ATG, hence provided remote IT support to Transport teams during SARS in 2003 under company BCCP. *Developed Microsoft Access tool “ATMS & support Oil calculator” to calculate tank stock and simply the stock-taking time by 15%.

* Consolidated and analyzed the figures on both Road Transport and Storage & Handle KPIs, cost and volume, and responsible the improvement initiative projects which led to USD 2M saving since 2008. * Support the Global SAP go-live, maintain the master data and as Super-user role in several systems (e.g. GSAP, Freight Self Billing, CROSS scheduling, Auto tank-age System, Global Icebox, BSP workflow), responsible to review and process the hauler payment via GSAP. * Provide support to all Secondary Transport operations and Distribution initiatives such as Contract Management, Hauler operation and management, 7-Pillar Assessment for Haulers and HSSE initiatives. * Support other Class of Business initiatives such as such as product dilution for new product rollout, on-site operations, customer tendering process and business engagements. * Support the Hauler contract tendering and business review meeting included pre-tendering audits, cost comparison, post-contract reviews.

* Responsible the contract and safety compliance of bulk vehicle delivery that covering 40+ contractor staffs and 16 dedicated vehicles in which delivered 468 ML main fuel and bitumen product annually. * Contract holder of the chartered ferry for delivering main fuel and LPG vehicles across the harbor. * Support in contract tendering and business performance reviews, provide benchmark of transport costs and modeling the fleet using bottom-up model to optimize number of trucks required. Drive the cost budget and implement Road Transport Continuous Improvement initiatives and achieved USD 4.2M cost saving and cost of avoidance in since 2015. * Manage road transport HSSE (Health, Safety, Security, Environment) activities, engage with contractors and stimulate them to apply a culture of proactive HSSE management in their operations among drivers and other staffs to achieved zero fatality and rollover since 2011. * Carry out hauler audits and agree improvement programs with them including setting and follow-up of targets. Role for emergency respond to any incident happened, participate in all RT incidents, near miss & potential incidents investigation and follow up on implementation of improvements. Ensure investigation of high-risk incidents, analyses in TRIPODs and communication of all learning from incidents in the own operations as well as from other parts of the world. * Review and rollout the BCCP (Business Continue and Contingency Plan) with hauler for the COVID-19 from early Jan 2020.

* Manage administrative duties, responsible to consolidate figures from garment contracts, shipments & custom documents, reconcile the manufacturer accounts and create tax invoices to customers. * Maintain and update the purchases and sales into MYOB, reconcile the company accounts balances according to the bank statements to ensure the accuracy of the postings. * Streamline the processes and create Excel templates to improve the productivity. * Maintain tenancy schedules of the company owned properties, create tax invoices of the rental & services to the tenants, and provide operational support to properties. * Review the check the expenses, provide figures to the management team for the cost saving and improvement initiatives, and support to raise the overcharged complaint case to Energy & Water Ombudsman NSW. * Provide IT supports including resume the internet connection of the air condition system and arrange KMC to provide training to new air conditioning contractors.